Never lose a lead
Instant text-backs
The second you miss a call, Hardhat Reply texts the customer a warm, on-brand reply — and keeps the conversation going until you're free.
Missed call · 2:14 PM
Hey! Sorry we missed your call. What can we help with today?
My AC isn't cooling — can someone come out?
Absolutely. I have 9:30 AM or 1:00 PM tomorrow — which works?
New 5-star review
Requested & posted automatically
500+
trades businesses powered
2.4M+
leads texted back instantly
47%
more jobs booked on autopilot
8 sec
average response time
What it does
The AI receptionist that never clocks out
One system answers, follows up, books, and reviews — so your team can stay focused on the work in front of them.
Reputation on autopilot
Automatic review requests
After every completed job, we ask happy customers for a Google review at the perfect moment — turning satisfied jobs into a five-star reputation.
Zero dropped balls
Smart callback scheduling
When a lead can't be reached, our AI books a callback time that fits your calendar and follows up automatically — no lead falls through the cracks.
Calendar always full
Self-serve appointment booking
Let customers book straight into your calendar. We sync availability, send confirmations and reminders, and fill your schedule while you're on the tools.
Capture every call
Missed-call recovery
Every missed call is captured, logged, and followed up — so a busy day on site never turns into a lost customer for the shop down the road.
Everything in one place
One unified lead inbox
Every text, call, and conversation lives in one inbox your team can jump into anytime. Full context, full history, zero chaos.
How it works
Live in three steps, working before lunch
No engineers, no setup marathon. Forward your line and let the AI handle the rest.
01
Connect your number
Forward your existing business line — no new number, no porting headaches. Hardhat Reply listens in the background while you work.
02
AI answers instantly
Missed a call? We text back in seconds, answer questions in your voice, qualify the lead, and handle the back-and-forth for you.
03
Jobs book themselves
Qualified leads book straight into your calendar. We send reminders, request reviews after the job, and keep your pipeline full.
See it answer a real missed call in under 8 seconds.
Watch the live demoBuilt for the trades
Made for businesses that answer with their hands
If you're on a roof, under a sink, or up a ladder — you can't always grab the phone. Hardhat Reply can.
HVAC
Plumbing
Electrical
Roofing
Landscaping
Garage doors
Pest control
Remodeling
Don't see your trade? Talk to us — if you take calls, we can help.
From the field
Trades owners are booking more, stressing less
We were missing 6 or 7 calls a day during the summer rush. Hardhat Reply texts them back before they even think to call the next guy. Our booked jobs are up 40%.
The review requests alone paid for it. We went from a handful of Google reviews to over 200 in six months. The phone rings more because of it.
I'm on a roof all day. Before this, half my leads went to voicemail and never called back. Now every one of them gets a text and a booking link.
Pricing
One booked job pays for the year
Simple monthly plans. Cancel anytime. 14-day free trial — no card required.
Starter
For solo operators who can't afford to miss a call.
$149/mo
- Instant missed-call text-backs
- Up to 500 AI replies / month
- Missed-call recovery & logging
- 1 business number
- Email support
Most popular
Growth
For busy crews juggling calls and the calendar.
$349/mo
- Everything in Starter
- Unlimited AI replies
- Automatic review requests
- Self-serve appointment booking
- Smart callback scheduling
- Unified lead inbox
- Priority support
Pro
For multi-location operators and franchises.
Custom
- Everything in Growth
- Multiple locations & numbers
- Custom AI voice & scripts
- CRM & dispatch integrations
- Dedicated success manager
- SLA & onboarding
FAQ
Questions, answered
14-day free trial · no card required
Stop losing leads to the shop that picked up first
Book a 15-minute walkthrough. We'll show you exactly how Hardhat Reply answers, follows up, and books — live on your number.
- Live in under 10 minutes
- Works with your existing number
- Cancel anytime